General Questions

Can I order delivery or curbside pickup online at Cream Cannabis?

Yes, We offer online ordering for in-store pickup or delivery. Delivery is available to all of Washington Recreationally & offered state-wide medically.

What do I need to shop at Cream Cannabis marijuana dispensary?

In states where cannabis is recreational, like Oregon, California and Nevada, all you need is a valid government issued photo ID and be 21 years old. In states that are medical only, you will be required to provide a state specific issued “medical card” and a physician’s recommendation. 

What is a valid ID?

Unexpired and unaltered versions of the following:

  • An unexpired and unaltered U.S. state or District of Columbia driver license.
  • An unexpired and unaltered identification card issued by a U.S. state, District of Columbia, Puerto Rico, Guam, Northern Mariana Islands, United States Virgin Islands, or American Samoa, with photo, name, date of birth, and physical description.
  • An unexpired and unaltered ID card issued by a federally recognized Indian tribe with photo, name, and date of birth.
  • An unexpired and unaltered passport or passport card.
  • An unexpired and unaltered U.S. military ID card.
  • An unexpired and unaltered NEXUS or SENTRI card.

Can I exchange a defective product at Cream Cannabis dispensaries?

ALL SALES FINAL
Please read below for exceptions.
It is Cream Cannabis’ policy to only allow returns on faulty cartridges & contaminated products.

* Faulty Cartridges must be returned as follows:
Faulty cartridge returns are permitted within 48 hrs of original purchase with receipt in their original packaging with the lot, batch, or inventory ID number fully legible.

* Contaminated products (such as a large hair in a Bud or moldy edibles) must be returned as follows:
Contaminated product returns are permitted within 48 hrs of original purchase with receipt in their original packaging with the lot, batch, or inventory ID number fully legible.

* Contaminated products & faulty cartridge returns absolutely require approval from a manager, or a lead if a manager is not present. We will process your return and refund the total amount cash due. You are free to make another purchase if you so choose. We do not do exchanges, we refund the amount due only. In some cases management may need to review camera footage to verify your purchase despite having the original receipt.

Do you have my favorite product in-stock? Can I see a Menu online?

Absolutely! You can check out the cannabis products available here on our shop page.

Can I purchase in Cream Cannabis as a recreational tourist, or do I need a Oregon state ID?

If you have a valid government issued photo ID showing you are 21+, you can shop in our Oregon locations, no medical recommendation required.

What qualifies for price matching?

The product must be a matching brand, product, and cannabinoids to qualify.

Can I travel with cannabis?

Since cannabis is not legal at the federal level, you cannot take product outside of the state in which it was purchased.

Delivery Questions

Where do you deliver to?

We currently deliver to any residential address within the Washington County, Oregon limits. You can also contact us to have us verify your address.

Can you ship to my state/house?

Since cannabis has not been legalized at the federal level, we are unable to ship products. We’d love to see you in one of our stores!

Can you deliver to my work, hotel, or dorm?

Residences. AirBnB is allowed. Otherwise, no, unfortunately it is against regulations for us to deliver to any place of business.

What is your delivery minimum?

Our delivery minimum depends on the location of the delivery.

Do I need to receive my order in person?

Yes, whoever places the order MUST be home to receive it, as we are required to collect a signature and verify ID.

What does the driver need from me upon delivery?

We require payment, a VAILD ID, and a signature from whoever placed the order.

How much can I order?

Recreational Daily Limits

  • 2 oz’s of flower
  • 5 grams of concentrates
  • 16oz of edibles in solid form
  • 72oz edibles liquid form

OMMP Daily Limits

  • 8 oz of flower
  • 5 grams of concentrates
  • 16oz of edibles in solid form
  • 72oz edibles liquid form

No more than $3000 (retail value) worth of marijuana items may be “out for delivery” for home delivery at any time (although if you do this we will definitely give you a bong.)

Can I make multiple deliveries to the same address in a single day?

No, retailer may not make more than one delivery to the same address in a single day, even if the delivery is to a different individual.

Are you discreet? How will my order be delivered?

However you prefer as long as it follows OLCC guidelines! We use food delivery service bags to make it as discreet as possible. Place delivery instructions in the notes section if you have a specific request.

Order Pick-Up

or Delivery

Frequently Asked

Questions